Receptionist

Front Desk Operations:

• Greet and welcome patients warmly upon arrival.

• Answer phone calls, emails, and messages promptly and courteously.

• Schedule, confirm, and reschedule patient appointments using the clinic’s booking software.

• Manage patient check-in and check-out procedures efficiently.

Patient Relations:

• Provide information about dental services, procedures, and clinic policies.

• Handle patient inquiries, concerns, and feedback in a professional and empathetic manner.

• Collect and verify patient information and insurance details.

Administrative Duties:

• Maintain accurate and organised patient records (digital and paper).

• Process billing, payments, and receipts; handle daily cash balancing.

• Liaise with dental assistants and dentists to ensure smooth patient flow.

• Prepare daily reports, appointment lists, and other administrative documentation.

• Ensure the reception area is clean, tidy, and presentable at all times.

Compliance & Confidentiality:

• Adhere to all dental clinic policies, including privacy and patient confidentiality (HIPAA or local data protection laws).

• Follow infection control and health & safety protocols.

Qualifications & Skills:

• Education: High school diploma or equivalent (required); diploma in Office Administration, Healthcare Administration, or related field (preferred).

• Experience: Minimum 1–2 years of experience as a receptionist, preferably in a dental or medical setting.

• Technical Skills:

  • Proficiency in MS Office (Word, Excel, Outlook).

  • Experience with dental or medical software (e.g., Detriment, Open Dental, etc.) is an asset.

• Soft Skills:

  • Excellent communication and interpersonal skills.

  • Strong organisational and multitasking abilities.

  • Professional appearance and demeanour.

  • Ability to remain calm and courteous under pressure.

  • Attention to detail and accuracy in record-keeping.

Working Conditions:

• Standard clinic hours [insert days/hours].

• May include occasional evening or weekend shifts.

• Work is primarily in an office/reception setting within the dental clinic.

• It is a Full Time Receptionist job for candidates with 6 months - 2 years of experience.

More about this Receptionist job

1. What is the eligibility criteria to apply for this Receptionist job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Receptionist job?
   Ans: This Receptionist job will have 6 working days.
4. Are there any charges applicable while applying or joining this Receptionist job?
   Ans: No, there is no fee applicable for applying this Receptionist job and during the employment with the company, i.e., National Dental Care.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Receptionist role?
   Ans: There is an immediate opening of 2 Receptionist at National Dental Care
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Receptionist job.
8. What are the timings of this Receptionist job?
   Ans: This Receptionist job has 10:00 AM - 08:00 PM timing.