Receptionist

Job Title: OPD Coordinator

Department: Outpatient Department (OPD)

Job Purpose:

To ensure smooth functioning of the Outpatient Department by coordinating patient flow, assisting doctors and staff, and maintaining high-quality service and patient satisfaction.

Key Responsibilities:

1. Patient Management & Coordination

• Manage patient registration, appointment scheduling, and queue system.

• Guide patients for eye check-ups, diagnostic tests, and consultation rooms.

• Ensure elderly/disabled patients receive required support.

• Address patient queries politely and direct them to appropriate departments.

2. Operational Support

• Coordinate between doctors, optometrists, counselors, and pharmacy for smooth patient flow.

• Maintain OPD daily schedule and ensure doctors are informed of appointments.

• Monitor waiting time and take steps to reduce patient inconvenience.

• Supervise OPD support staff for efficiency and discipline.

3. Documentation & Reporting

• Maintain daily OPD statistics (number of patients, procedures, follow-ups).

• Ensure accurate entry of patient records in HMS (Hospital Management System).

• Assist in preparing MIS reports for management review.

4. Quality & Compliance

• Ensure OPD area cleanliness, patient safety, and infection control practices.

• Monitor adherence to hospital protocols and standards.

• Handle patient complaints and escalate to higher authority if required.

5. Administrative & Communication

• Coordinate with reception, billing, and insurance teams for patient services.

• Assist in planning OPD schedules, health camps, and special clinic days.

• Communicate updates to staff regarding any schedule/doctor changes.

• It is a Full Time Receptionist job for candidates with 6 months - 2 years of experience.

More about this Receptionist job

1. What is the eligibility criteria to apply for this Receptionist job?
   Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Sangli.
3. How many working days are there for this Receptionist job?
   Ans: This Receptionist job will have 6 working days.
4. Are there any charges applicable while applying or joining this Receptionist job?
   Ans: No, there is no fee applicable for applying this Receptionist job and during the employment with the company, i.e., NANDADEEP EYE HOSPITAL.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Receptionist role?
   Ans: There is an immediate opening of 2 Receptionist at NANDADEEP EYE HOSPITAL
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Receptionist job.
8. What are the timings of this Receptionist job?
   Ans: This Receptionist job has 09:00 सुबह - 06:00 शाम timing.