Job Title: Receptionist
Job Summary:
The Receptionist is the first point of contact for visitors and clients. This role involves managing front desk operations, handling calls, greeting guests, and providing administrative support to ensure smooth day-to-day office functioning.
Key Responsibilities:
Greet and welcome visitors in a professional and friendly manner
Answer, screen, and forward incoming phone calls
Maintain a clean and organized reception area
Handle incoming and outgoing mail and deliveries
Schedule appointments and manage meeting room bookings
Maintain visitor logs and issue visitor passes
Provide basic information to clients and direct them to the appropriate department
Assist with administrative tasks such as data entry, filing, and document management
Coordinate with other departments for smooth communication
Required Skills & Qualifications:
Proven work experience as a Receptionist or similar role (preferred)
Strong communication and interpersonal skills
Basic computer knowledge (MS Office, email, etc.)
Good organizational and multitasking abilities
Professional appearance and attitude
Ability to handle pressure and remain calm in a fast-paced environment
Education:
Minimum: High School Diploma or equivalent
Preferred: Graduate in any field
Working Conditions:
Full-time role (may include weekends depending on organization)
Office-based environment