Receptionist

Key duties and responsibilities

• Answer and direct all phone calls

• Greet all office guests

• Manage, clean and organize the front desk

• Schedule meetings, client visits and company events

• Stock the copy rooms, snack room and lounge

• Collect and sort all mail and packages

• Provide administrative support to all team members as necessary

• Answer guests' and employees' questions

• Validate guest parking

• Process invoices and pay outstanding bills for company accounts

• Perform light bookkeeping and financial record-keeping

• Decorate the office for holidays

• Provide occasional tours of the office

• Support the office manager and administrative assistants

Related: How To Get Hired as a Receptionist in 5 Steps

What is a receptionist?

Therole of a receptionistfocuses on greeting guests, managing the front desk and performing support tasks. Receptionists are administrative specialists that typically sit in the main lobby area of an office, healthcare facility or hospitality setting, like a salon, gym or hotel. They're often the first person guests see upon visiting the office space. Receptionists are responsible for several different tasks depending on the organization in which they work.For example, a receptionist who works for a company that regularly sets in-office appointments may spend much of their time scheduling appointments with clients. Receptionists working for companies with minimal in-person meetings may spend their time filing, organizing and performing data entry. Additional titles for the receptionist role include:

• Telephone clerk

• Office reception clerk

• Front desk clerk

• Secretary

• Office receptionist

• Office assistant

• Scheduling assistant

• Appointment clerk

• Chief telephone operator

• Answering service operator

• Reception clerk

Related: 7 Reasons To Become a Receptionist (With Duties and Skills)

What are the responsibilities of a receptionist?

While receptionist duties and responsibilities can vary greatly depending on their place of employment, the most common tasks a receptionist is responsible for include:

• Welcoming office guests and directing them to the person or office they're visiting

• Answering and making phone calls on behalf of office employees

• Handling office correspondence

• Maintaining office supplies

• Scheduling meetings for employees

• Maintaining the reception area

• Keeping office records up to date

• Performing various other clerical tasks, including faxing, transcribing and filing

A receptionist working in an office focused oncustomer servicemay also handle and resolve customer complaints and other issues. Receptionists may also take payments from clients, send out invoices and pay office-related expenses using office funds.

Receptionist skills and qualifications

Qualifications for receptionists can vary, but it's often an entry-level job. Some employers require receptionists to have as much as three years of previous experience in the field, while others may be open to candidates with minimal experience. For receptionist jobs in specialized fields like healthcare or dentistry, employers may require candidates to have experience in these environments or training with electronic medical records (EMR) software.Receptionists' skills often include the following:

Interpersonal skills

Receptionists usually have excellentinterpersonal skillsto ensure visitors have good first impressions and feel welcome. Receptionists also answer phones and respond to correspondence in a friendly way to maintain positive relationships with both clients and employees.

Organization skills

Receptionists are responsible for organizing various office-related documentation, including client files and employee documents. Some receptionists also keep employees' communications and other files organized, like executives' email accounts or receipts.

Communication skills

These individuals regularly communicate with several people, including employees, managers and clients, so being clear and concise is important. Communication that a receptionist may be responsible for includes both written and verbal forms, including on the phone, via email and through letters.

Technology skills

Receptionists often rely on several types of software and technology to perform their daily duties. For example, they may use word processing software, databases and e-filing systems to keep track of employee information.

Multitasking skills

Receptionists often do multiple things at once, such as answering phone calls, greeting customers and corresponding with employees. Being able to multitask without becoming overwhelmed is an important skill to be successful

• It is a Full Time Receptionist job for candidates with 1 - 4 years of experience.

More about this Receptionist job

1. What is the eligibility criteria to apply for this Receptionist job?
   Ans: The candidate should be Graduate and above and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Receptionist job?
   Ans: This Receptionist job will have 6 working days.
4. Are there any charges applicable while applying or joining this Receptionist job?
   Ans: No, there is no fee applicable for applying this Receptionist job and during the employment with the company, i.e., Manfront Staffing Services Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Receptionist role?
   Ans: There is an immediate opening of 2 Receptionist at Manfront Staffing Services Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Receptionist job.
8. What are the timings of this Receptionist job?
   Ans: This Receptionist job has 09:00 AM - 06:00 PM timing.