Key Responsibilities:
Greet and welcome guests as soon as they arrive at the office.
Assisting clients in finding their way around the office.
Direct visitors to the appropriate person and office.
Answer, screen and forward incoming phone calls as per the standard
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Order front office supplies and keep inventory of stock. Keep updated records of office expenses and costs
Greet clients and visitors with a positive, helpful attitude.
Answering phones in a professional manner, and routing calls as necessary.