Greet and welcome visitors, clients, and employees with a positive and professional attitude.
Answer, screen, and forward incoming phone calls promptly.
Maintain reception area cleanliness, ensuring it is tidy and presentable.
Receive, sort, and distribute daily mail, deliveries, and couriers.
Manage visitor logs, appointment schedules, and meeting room bookings.
Provide basic and accurate information in-person and via phone/email.
Assist in coordinating office activities and administrative support to other departments.
Maintain records, files, and office supplies inventory.
Handle inquiries and direct them to the appropriate department/person.
Ensure compliance with security procedures (ID checks, visitor passes, etc.).