Receptionist

Role Purpose

The Receptionist is the first point of contact for Gurukrupa and plays a critical role in creating a positive and professional impression of the organization. The role involves managing front desk operations, handling visitors, calls, basic administrative tasks, and ensuring smooth coordination between departments.

Key Responsibilities & Duties

Front Desk & Visitor Management

1. Greet all visitors, clients, vendors, and guests courteously and professionally

2. Maintain visitor entry/exit records and issue visitor passes

3. Inform concerned departments/employees about visitor arrivals

4. Ensure visitors follow company policies and security protocols
   

Telephone & Communication Handling

1. Answer incoming calls promptly and direct them to the appropriate person or department

2. Take accurate messages and ensure timely follow-ups

3. Handle basic customer or vendor inquiries professionally
   

Administrative Support

1. Maintain reception area cleanliness, discipline, and professional appearance

2. Handle courier, inward–outward register, and postal records

3. Coordinate with housekeeping, security, and pantry staff

4. Assist HR/Admin in documentation, data entry, and basic clerical work

5. Maintain office stationery stock related to front desk usage
   

Coordination & Support

1. Coordinate meeting room bookings and guest arrangements

2. Support internal communication between departments

3. Assist during audits, events, interviews, or management visits
   

Authority & Decision-Making

1. Authorized to manage front desk operations and visitor flow

2. Escalate issues, complaints, or unusual situations to Admin/HR

3. No financial approval authority

• It is a Full Time Receptionist job for candidates with 0 - 3 years of experience.