The Receptionist serves as the first point of contact for visitors, clients, and staff. This role is responsible for providing professional front-desk service, handling phone calls, managing inquiries, and performing various administrative tasks to support daily office operations.
Greet and welcome visitors in a friendly and professional manner.
Answer, screen, and forward incoming phone calls.
Manage the reception area to ensure it is tidy and presentable at all times.
Receive, sort, and distribute daily mail and deliveries.
Schedule and confirm appointments or meetings.
Maintain accurate records of visitor logs and contact information.
Assist with administrative tasks such as data entry, filing, photocopying, and scanning documents.
Handle inquiries and provide information about the company’s services.
Support other departments with clerical tasks as needed.
Follow company policies and maintain confidentiality of sensitive information.
High school diploma or equivalent; additional education or certification in office administration is a plus.
Proven work experience as a receptionist, front desk representative, or similar role.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Professional appearance and attitude.
Ability to handle stressful situations calmly and efficiently.