A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
15,000 - 30,000 /month
Dr Heal Pain Cure Hospital
HSR Layout, Bangalore
2 - 6 years Experience in Receptionist
Full Time
JOB DESCRIPTION – RECEPTIONIST
Organization: Dr Heal Pain Cure Hospital
Department: Front Office / Administration
Job Title: Receptionist
Location: HSR Layout, Bengaluru
Employment Type: Full-Time
1. Job Summary
We are looking for a friendly, professional, and well-organized Receptionist to manage front-office operations, assist patients and visitors, handle calls, and ensure smooth coordination between patients and hospital departments.
2. Roles and Responsibilities
Welcome and assist patients, visitors, and attendants professionally.
Manage incoming and outgoing telephone calls and direct them to the appropriate departments.
Schedule patient appointments and coordinate with doctors and concerned departments.
Register patients and maintain accurate patient details in the hospital software.
Guide patients regarding consultations, billing counters, pharmacy, laboratory, and other services.
Maintain patient records, appointment registers, and front-office documentation.
Coordinate with doctors, nurses, telecalling, billing, and other departments.
Handle patient queries politely and escalate complaints to the concerned authority.
Maintain patient confidentiality and follow hospital policies.
Ensure the reception area is clean, organized, and welcoming.
Assist with billing coordination, appointment confirmations, and follow-up activities as required.
Perform other front-office duties assigned by
