The job description for a receptionist at Mahindra company in Ernakulam (or any corporate setting) primarily involves managing the front desk and providing extensive administrative support.
Core Responsibilities
Visitor Management: Greet and welcome visitors, clients, and employees in a professional and friendly manner. Direct them to the appropriate person or department and manage the visitor logbook and access badges, ensuring office security protocols are followed.
Communication Handling: Answer, screen, and forward incoming phone calls, emails, and messages using a multi-line phone system. Provide basic and accurate information to callers and visitors, ensuring all queries are responded to in a timely manner.
Administrative Support: Perform various clerical and administrative tasks, including filing, photocopying, transcribing, and data entry.
Mail and Deliveries: Receive, sort, and distribute daily mail, faxes, and deliveries. Coordinate with logistics partners for outgoing packages.
Scheduling and Coordination: Update calendars and schedule meetings and conference room bookings. Assist with organizing events or making travel arrangements for staff when required.
Office Maintenance: Ensure the reception area and other shared spaces are tidy, presentable, and well-equipped with necessary stationery and materials. Monitor and order office supplies and maintain an inventory of stock.