Welcome and greet clients with a warm, friendly attitude
Handle incoming phone calls & WhatsApp inquiries
Manage client appointments, bookings, and schedules
Maintain the front desk area and ensure it is neat and presentable
Provide accurate information about services, prices, and offers
Coordinate with staff for smooth service flow
Manage billing, invoices, and daily cash handling
Maintain client records and update customer database
Assist with promotional activities and upselling services
Handle customer concerns politely and professionally