Receptionist

Job Overview

• Role Title: Receptionist / Front Office Executive

• Industry Type: Non-Banking Financial Company (NBFC)

• Work Location: Head Office – Ernakulam (Kochi, Kerala)

• Compensation Range: ₹15,000 – ₹18,000 per month

• Experience Required: Freshers

• Education Required: Any Graduation degree

• Candidate Preference: Female; Ernakulam natives strongly preferred

• Core Profile Attributes: Highly professional presentation, pleasant demeanor, and exceptional communication skills.

Core Key Responsibilities:

1. Front Desk & Visitor Management

• Welcome clients, auditors, candidates, and guests warmly.

• Maintain a professional, organized reception area.

• Direct visitors to relevant departments or meeting rooms.

• Manage the visitor logbook and issue security badges.

• Answer general inquiries about NBFC branch services.

2. Switchboard & Communication Management

• Filter and forward incoming corporate telephone calls.

• Take accurate messages for executive leadership teams.

• Monitor the main corporate email inbox daily.

• Share corporate announcements with branch offices.

• Assist in screening initial walk-in job applicants.

3. Mail, Courier & Administrative Support

• Sort and track inward/outward office couriers.

• Maintain logs for legal and compliance letters.

• Coordinate scheduling for corporate conference rooms.

• Supervise the office support staff regarding cleanliness.

• Monitor front office stationery stock levels.

Required Skills & Qualifications:

Technical Competencies

• Basic Computers: Comfort using Microsoft Office tools like Word and Excel.

• Email Etiquette: Ability to draft clear, formal emails to internal teams.

Behavioral Competencies

• Excellent Communication: Fluent and polished verbal skills in English and Malayalam.

• Professional Presence: Well-groomed, polite, and confident presentation.

• Multitasking Ability: Capacity to manage ringing phones and walk-in guests simultaneously.

• It is a Full Time Receptionist job for candidates with 0 - 2 years of experience.