Position Overview
We are looking for a polite and professional Receptionist who can manage the front desk and be the first point of contact for patients and visitors. The candidate should have good communication skills, a friendly nature, and the ability to handle basic administrative tasks smoothly.
Key Responsibilities
Greet and welcome patients and visitors in a polite and professional manner
Manage front desk operations, including handling walk-ins and appointments
Answer, screen, and forward incoming calls appropriately
Maintain patient records and update necessary information accurately
Schedule and coordinate appointments for doctors and therapists
Handle billing, basic cash transactions, and issue receipts when required
Respond to inquiries via phone, email, or in person
Ensure the reception area is clean, organized, and presentable at all times
Coordinate with internal teams for smooth clinic operations
Maintain confidentiality of patient and organizational information
Required Skills & Qualifications
Graduate in any discipline (preferred)
Proven experience as a receptionist or in a similar role
Excellent verbal and written communication skills
Basic knowledge of MS Office (Word, Excel) and email handling
Strong organizational and multitasking abilities
Professional attitude and appearance
Ability to handle pressure and manage time effectively
Additional Requirements
Prior experience in a healthcare or clinic setting will be an advantage
Good knowledge of patient handling and customer service
Compensation
Salary: 10K to 15K
Location
Aasha Ayurveda Clinic