Receptionist Executive

Watch Your Health (WYH) is a HealthTech-enabled engagement and healthcare services company supporting leading multispeciality hospitals through structured processes, digital platforms, and service excellence.

 As part of these engagements, WYH is hiring Healthcare Receptionists to support front-desk and patient coordination at hospital locations.

Role Overview

The receptionist will act as the primary point of contact for patients and visitors in person as well as on calls, ensuring smooth front-desk operations, efficient appointment management, and a positive patient experience during night shift hours.

Key Responsibilities

Manage front-desk operations and address patient and visitor queries in a professional and courteous manner
Handle patient appointment scheduling and queries over phone calls, ensuring timely and accurate coordination
Schedule, coordinate, and manage doctor appointments based on patient preferences and availability
Maintain accurate appointment schedules and patient records
Respond to patient queries received in person and over calls with a service-oriented approach
Collect patient feedback to support continuous service improvement
Provide basic guidance on diagnoses and treatment processes to patients
Share health insurance-related information and assist patients with basic queries
Ensure effective coordination between patients, doctors, and hospital staff
Maintain confidentiality of patient information and comply with data protection guidelines
Support hospital operations during the night shift

Candidate Requirements

Male candidates only (night shift requirement)
12th Pass / Graduates preferred
Excellent English communication and interpersonal skills
Strong organizational and coordination abilities
Basic knowledge of medical terminology is an added advantage
Previous experience in a hospital or healthcare front-desk role is preferred

Employment Details

Employer: Watch Your Health (WYH)
Location: Kandivali
Employment Type: Full-time
Shift Timings: 9:00 PM – 7:00 AM
Work Mode: In-person / On-site
Compensation: ₹20,000 – ₹22,000 (in-hand)

How to Apply

Interested candidates may share their updated resume at:
 Email: ranjana.khutale@watchyourhealth.com
📱 WhatsApp: 932481738

• It is a Full Time Receptionist job for candidates with 6 months - 2 years of experience.