Receptionist Executive

We are looking for a Receptionist to join our team Viable Logistics to perform a variety of administrative tasks. As a part of this job, you will welcome guests and greet people who visit the organization/business premises. Besides this, you will also handle front-desk tasks like managing mail and forwarding phone calls.

Key Responsibilities:

• Greet and assist visitors, clients, and vendors professionally.

• Handle incoming phone calls, emails, and walk-ins; direct inquiries to the right departments.

• Provide information regarding shipments, tracking status, and company services when required.

• Act as the first point of contact between clients and the logistics team.

• Coordinate with operations, warehouse, and delivery staff to pass on customer messages or shipment details.

• Inform clients about shipment schedules, delivery timelines, and service updates.

• Handle basic customer complaints or queries regarding shipments.

• Escalate unresolved issues to the logistics/operations team.

• Provide timely and accurate updates to clients on shipment movements.

• Job Requirements:

• Minimum graduate / diploma (preferred: commerce, administration, or logistics background).

• 0–1 years of experience in reception, front desk, or customer service roles

2. Technical Skills

• Proficiency in MS Office (Word, Excel, Outlook).

• Familiarity with logistics/ERP or shipment tracking software is an advantage.

• Good typing speed and ability to handle emails and documentation efficiently.

3. Communication Skills

• Strong verbal and written communication skills in English and local language.

• Ability to handle customer queries professionally and clearly.

• Good telephone etiquette and customer handling skills.

4. Personal Qualities

• Pleasant personality, confident, and professional attitude.

• Strong multitasking and organizational skills.

• Ability to stay calm under pressure, especially when handling customer complaints.

• Attention to detail in maintaining records and documents.

5. Additional Requirements

• Knowledge of courier, shipment, and delivery processes is preferred.

• Willingness to work in fast-paced logistics environment.

• Punctuality, reliability, and team coordination skills.

• It is a Full Time Receptionist job for candidates with 6 months - 1 years of experience.

More about this Receptionist Executive job

1. What is the eligibility criteria to apply for this Receptionist Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹22000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Receptionist Executive job?
   Ans: This Receptionist Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Receptionist Executive job?
   Ans: No, there is no fee applicable for applying this Receptionist Executive job and during the employment with the company, i.e., Viable Logistics.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Receptionist Executive role?
   Ans: There is an immediate opening of 1 Receptionist Executive at Viable Logistics
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Receptionist job.
8. What are the timings of this Receptionist Executive job?
   Ans: This Receptionist Executive job has 10:00 AM - 07:00 PM timing.