We are looking for a friendly, professional, and well-organized Receptionist to manage our front desk and provide excellent customer service. The candidate will be responsible for greeting visitors, handling calls, managing appointments, and supporting day-to-day administrative activities.
Key Responsibilities
Welcome and greet visitors, clients, and guests professionally.
Answer, screen, and route incoming telephone calls.
Manage the reception area and ensure it remains neat and presentable.
Handle visitor entries and maintain visitor records.
Schedule and manage appointments and meetings.
Receive, sort, and distribute mail, courier packages, and documents.
Respond to basic customer/visitor queries and provide appropriate assistance.
Maintain records, files, and other front-office documentation.
Coordinate with different departments as required.
Handle basic administrative and clerical tasks.
Maintain confidentiality of company and customer information.
Perform other duties assigned by the management.
Required Skills & Qualifications
Minimum qualification: 12th Pass / Graduate.
Good communication and interpersonal skills.
Pleasant personality and professional appearance.
Basic knowledge of MS Office, email, and computer operations.
Good telephone etiquette.
Ability to multitask and manage time effectively.
Strong organizational and problem-solving skills.
Ability to work independently as well as in a team.
Fluency in English and Hindi is preferred.
Experience
Freshers can apply.
Previous experience in reception, front office, customer service, or administration will be an advantage.