Receptionist Executive

Greetings!

We are having an urgent job opening for Reception Executive and Customer Coordinator

Location - Thane

Job Summary

The Reception Executive cum Customer Coordinator is responsible for managing front-desk operations while ensuring excellent customer service and coordination between clients and internal teams. The role requires strong communication skills, a professional attitude, and the ability to handle multiple tasks efficiently.

Key Responsibilities

Reception & Front Desk Duties

• Greet visitors, clients, and guests in a polite and professional manner

• Handle incoming calls, emails, and inquiries, and direct them to the appropriate departments

• Maintain visitor records and manage appointment scheduling

• Ensure the reception area is clean, organized, and presentable at all times

Customer Coordination

• Act as the first point of contact for customers and address their queries or concerns

• Coordinate between customers and internal teams to ensure timely responses and service delivery

• Follow up with customers regarding requests, feedback, or pending issues

• Maintain accurate customer records and update databases regularly

Administrative Support

• Assist with basic administrative tasks such as data entry, filing, and documentation

• Prepare reports, correspondence, and internal communication as required

• Support office operations and assist other departments when needed

Skills & Competencies

• Excellent verbal and written communication skills

• Strong interpersonal and customer-handling skills

• Good organizational and multitasking abilities

• Proficiency in MS Office (Word, Excel, Outlook)

• Professional appearance and positive attitude

Intrested candidates kindly apply

• It is a Full Time Receptionist job for candidates with 6 months - 3 years of experience.