Job Title: Receptionist & Telecaller
Location: [Insert Store Location]
Company: Khanna Enterprise - 3M Car Care – [Thane]
Job Type: Full-time / Part-time
Experience Required: 0–2 years
Salary: [6000 to 12000 pm]
Job Overview:
We are looking for a well-spoken and customer-oriented Receptionist & Telecaller to join our team at the 3M Car Care store. You will be the first point of contact for customers both in-person and over the phone. Your role is essential in ensuring smooth front desk operations, handling customer inquiries, managing appointments, and following up with potential leads.
Key Responsibilities:
Greet customers warmly and assist with queries related to car detailing services
Handle incoming calls and respond to customer inquiries in a professional manner
Make outbound calls to follow up with potential customers and promote services
Schedule and confirm appointments, ensuring proper time slot management
Maintain records of customer interactions and service bookings
Coordinate with the detailing team to ensure timely delivery of services
Provide basic information about 3M products and services
Maintain a clean and organized reception area
Qualifications and Skills:
High school diploma or equivalent; additional certifications in customer service are a plus
Excellent verbal communication in English, Hindi and Marathi
Good interpersonal skills and a positive attitude
Ability to multitask and manage time efficiently
Proficient with MS Office and basic computer operations
Prior experience in customer-facing roles is an advantage
Why Join Us?
Work with a premium brand in automotive detailing
Friendly and supportive work environment
Opportunities for growth and skill development
Attractive incentive structure for performance
To Apply:
Send your resume to [3mcarcare.thane@gmail.com] or contact us at [9820431324 / 8779334646].