Property Manager

Job Summary:

We are looking for a responsible and hands-on Property Manager to manage the day-to-day operations of our hostel. The role includes overall hostel management, vendor coordination, staff supervision, resident satisfaction, and asset protection, ensuring smooth and profitable operations.

Key Responsibilities:

1. Hostel Operations Management

• Oversee daily hostel operations and ensure smooth functioning

• Ensure discipline, cleanliness, safety, and hygiene across the property

• Monitor occupancy, check-ins, check-outs, and room allocations

2. Staff Management

• Manage hostel staff including wardens, housekeeping, security, kitchen, and maintenance staff

• Prepare duty rosters, manage attendance, leaves, and performance

• Ensure staff discipline, grooming standards, and work quality

3. Vendor Management

• Coordinate with all vendors such as food/tiffin, housekeeping, laundry, security, pest control, maintenance, and utilities

• Negotiate rates, ensure timely services, and control costs

• Verify bills, service quality, and vendor compliance

4. Maintenance & Asset Management

• Ensure regular maintenance of building, rooms, furniture, and common areas

• Handle repairs, breakdowns, and preventive maintenance

• Prevent damage, theft, and misuse of hostel property

5. Resident Management

• Address resident complaints, issues, and grievances promptly

• Enforce hostel rules and regulations

• Ensure high resident satisfaction and retention

6. Reporting & Coordination

• Maintain daily and monthly reports on occupancy, expenses, and incidents

• Coordinate with management on operational improvements

• Support audits, inspections, and compliance requirements

Qualifications:

• Graduate preferred (any stream)

• Hospitality / hostel / PG management experience preferred

Experience:

• 2–6 years in hostel, hotel, PG, or facility/property management

Skills Required:

• Strong leadership and people-management skills

• Vendor negotiation and cost-control ability

• Problem-solving and conflict-management skills

• Basic computer skills (Excel, WhatsApp, email)

• Ability to work on-site and handle emergencies

Why Join Us:

• High ownership and authority

• Stable role in a growing hostel brand

• Direct impact on operations and profitability

Performance Indicators (KPIs):

• Hostel cleanliness & maintenance standards

• Vendor cost control and service quality

• Staff discipline and performance

• Resident satisfaction & complaint resolution time

• It is a Full Time Receptionist job for candidates with 0 - 6+ years Experience.