JOB DESCRIPTION
Office Coordinator
Administrative & Coordination Support
Role Overview
We are seeking a highly capable and proactive Office Coordinator to provide comprehensive administrative and operational support to the Managing Director. The ideal candidate is resourceful, detail-oriented, and demonstrates exceptional follow-up skills. Beyond administrative competence, we seek someone with a strong sense of ownership, initiative, and the ability to act as the MD’s trusted operational extension across all functions.
Experience
• 3–5 years of experience as an Office Coordinator, Administrative Assistant, or Secretary supporting senior management.
• Demonstrated experience in office coordination, administration, and cross-functional liaison.
• Stable job history with a consistent track record in previous roles is preferred.
Educational Qualification
• Graduate from a recognised university; a degree or diploma from a secretarial or business administration college is preferred.
• Additional certifications in office management, administration, or MS Office applications are an advantage.
Key Skills & Competencies
Critical Requirement
• Exceptional Follow-Up Skills — This is the single most important requirement. The Office Coordinator must be able to consistently track, follow through, and close all delegated tasks without needing reminders.
• Only female candidates are eligible to apply for this role.
Technical Skills
• Proficient in MS Office Suite — particularly MS Excel (Pivot Tables, VLOOKUP/HLOOKUP, linking sheets) and MS Word.
• Proficient in Google Search for online research tasks.
• Competent in managing email correspondence via Outlook and/or Gmail.
• Shorthand preferred.
Soft Skills
• Excellent command of written and spoken English.
• Strong interpersonal and communication skills to liaise effectively with internal teams and external stakeholders.
• High level of integrity, reliability, and professional discretion.
• Proactive attitude with the ability to take ownership and work independently.
• Ability to manage and influence cross-functional teams diplomatically.
• Comfortable handling personal and professional tasks on behalf of the MD.
Key Responsibilities
Delegation & Task Management
• Receive, record, and distribute tasks from the MD to relevant team members with clear deadlines.
• Maintain a dynamic Delegation Sheet and follow up on all commitments at the agreed date and time.
• Act as the MD’s operational voice, ensuring tasks are communicated and completed on behalf of the MD.
Communication & Correspondence
• Manage and respond to the MD’s email inbox.
• Handle inbound and outbound calls, managing call forwarding and responses professionally.
• Liaise with clients and stakeholders on the MD’s behalf, including follow-up communications.
Research & Information Management
• Conduct online research, compile information, and present summaries for the MD’s review.
• Organise and maintain records, documents, and reports in a structured and accessible manner.
Personal & Administrative Support
• Coordinate personal tasks for the MD including travel bookings, appointments, event reservations, and household or personal errands.
• Supervise and assign tasks to office support staff (e.g., runner/office boy) to ensure smooth daily operations.
JOB DESCRIPTION
Office Coordinator
Administrative & Coordination Support
Role Overview
We are seeking a highly capable and proactive Office Coordinator to provide comprehensive administrative and operational support to the Managing Director. The ideal candidate is resourceful, detail-oriented, and demonstrates exceptional follow-up skills. Beyond administrative competence, we seek someone with a strong sense of ownership, initiative, and the ability to act as the MD’s trusted operational extension across all functions.
Experience
• 3–5 years of experience as an Office Coordinator, Administrative Assistant, or Secretary supporting senior management.
• Demonstrated experience in office coordination, administration, and cross-functional liaison.
• Stable job history with a consistent track record in previous roles is preferred.
Educational Qualification
• Graduate from a recognised university; a degree or diploma from a secretarial or business administration college is preferred.
• Additional certifications in office management, administration, or MS Office applications are an advantage.
Key Skills & Competencies
Critical Requirement
• Exceptional Follow-Up Skills — This is the single most important requirement. The Office Coordinator must be able to consistently track, follow through, and close all delegated tasks without needing reminders.
• Only female Married candidates are eligible to apply for this role.
Technical Skills
• Proficient in MS Office Suite — particularly MS Excel (Pivot Tables, VLOOKUP/HLOOKUP, linking sheets) and MS Word.
• Proficient in Google Search for online research tasks.
• Competent in managing email correspondence via Outlook and/or Gmail.
• Shorthand preferred.
Soft Skills
• Excellent command of written and spoken English.
• Strong interpersonal and communication skills to liaise effectively with internal teams and external stakeholders.
• High level of integrity, reliability, and professional discretion.
• Proactive attitude with the ability to take ownership and work independently.
• Ability to manage and influence cross-functional teams diplomatically.
• Comfortable handling personal and professional tasks on behalf of the MD.
Key Responsibilities
Delegation & Task Management
• Receive, record, and distribute tasks from the MD to relevant team members with clear deadlines.
• Maintain a dynamic Delegation Sheet and follow up on all commitments at the agreed date and time.
• Act as the MD’s operational voice, ensuring tasks are communicated and completed on behalf of the MD.
Communication & Correspondence
• Manage and respond to the MD’s email inbox.
• Handle inbound and outbound calls, managing call forwarding and responses professionally.
• Liaise with clients and stakeholders on the MD’s behalf, including follow-up communications.
Research & Information Management
• Conduct online research, compile information, and present summaries for the MD’s review.
• Organise and maintain records, documents, and reports in a structured and accessible manner.
Personal & Administrative Support
• Coordinate personal tasks for the MD including travel bookings, appointments, event reservations, and household or personal errands.
• Supervise and assign tasks to office support staff (e.g., runner/office boy) to ensure smooth daily operations.