Job Responsibilities
Greet customers and visitors professionally and assist them with their enquiries.
Handle incoming calls, WhatsApp messages, and customer enquiries.
Coordinate customer appointments and service bookings.
Assist in receiving devices and maintaining service records.
Update customers on repair status and coordinate with technicians.
Support the preparation of quotations, invoices, and service receipts.
Maintain customer details, documents, and daily records.
Assist with basic office administration and front desk activities.
Ensure the reception area remains organized and professional.
Required Skills
Basic English communication skills.
Good customer-handling and interpersonal skills.
Basic computer knowledge, including MS Excel and email.
Willingness to learn and a positive attitude.
Good organizational skills and attention to detail.
Ability to communicate politely with customers.
Eligibility
Freshers are welcome to apply.
Candidates with front desk, receptionist, or customer service experience will have an advantage.