Hotel Receptionist

Key Duties and Responsibilities:

• Greeting and Welcoming Guests: Warmly greet guests upon arrival, escort them to the reception area, and assist with check-in procedures. 

• Managing Check-in and Check-out: Handle registration, assign rooms, and manage guest folios. 

• Handling Guest Inquiries and Complaints: Address guest inquiries, concerns, and complaints promptly and efficiently, escalating to appropriate staff when necessary. 

• Providing Information: Offer detailed information about the property, amenities, services, and local attractions. 

• Building Relationships: Anticipate guest needs, build rapport with guests, and create a welcoming environment. 

• Coordinating with Other Departments: Work with housekeeping, front desk, and other departments to ensure guest needs are met. 

• Special Guest Handling: Attend to VIP guests and ensure they receive special attention. 

• Maintaining Guest Records: Keep detailed records of guest preferences, complaints, and other relevant information. 

• Collecting Guest Feedback: Gather feedback during check-out and analyze it to improve guest experience. 

• Upselling and Promoting Services: Offer additional services and packages to guests to enhance their stay. 

• Ensuring Compliance: Adhere to all relevant procedures, policies, and standards, including safety and hygiene regulations. 

• It is a Full Time Receptionist job for candidates with 1 - 5 years of experience.

More about this Hotel Receptionist job

1. What is the eligibility criteria to apply for this Hotel Receptionist job?
   Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹35000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Hotel Receptionist job?
   Ans: This Hotel Receptionist job will have 6 working days.
4. Are there any charges applicable while applying or joining this Hotel Receptionist job?
   Ans: No, there is no fee applicable for applying this Hotel Receptionist job and during the employment with the company, i.e., ULTRA FACILITY MANAGEMENT PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Hotel Receptionist role?
   Ans: There is an immediate opening of 2 Hotel Receptionist at ULTRA FACILITY MANAGEMENT PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Receptionist job.
8. What are the timings of this Hotel Receptionist job?
   Ans: This Hotel Receptionist job has 02:00 AM - 10:00 AM timing.