A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
10,000 - 12,000 /month
Silpi Sales Private Limited
Park Street, Kolkata
1 - 2 years Experience in Receptionist
Full Time
Job Description:
We are seeking a professional, courteous, and customer-oriented Hotel Receptionist to manage front desk operations and ensure an excellent guest experience. The ideal candidate will be responsible for welcoming guests, handling reservations, and maintaining smooth day-to-day front office activities.
Key Responsibilities:
Welcome guests warmly and professionally upon arrival
Manage check-in and check-out procedures efficiently
Handle room reservations, cancellations, and guest inquiries
Answer phone calls, emails, and front desk queries promptly
Maintain accurate guest records, billing, and payment processing
Coordinate with housekeeping and other departments to ensure guest satisfaction
Address guest concerns and resolve issues professionally
Maintain cleanliness, order, and professionalism at the reception area
Required Skills & Qualifications:
Proven experience as a hotel receptionist or front desk executive preferred
Excellent communication and interpersonal skills
Strong customer service orientation
Basic computer knowledge and familiarity with reservation systems
Professional appearance and positive attitude
Ability to multitask and work flexible shifts
Work Environment:
Fast-paced hospitality setting
Customer-focused and professional workplace
