Hotel Receptionist

Key Responsibilities

Guest Services

• Welcome guests warmly upon arrival.

• Handle check-in and check-out procedures efficiently.

• Provide accurate information about hotel services, facilities, and local attractions.

• Attend to guest inquiries, requests, and complaints professionally.

Reservations & Front Desk Operations

• Manage room reservations via phone, email, and online systems.

• Update booking information accurately in the hotel’s PMS (e.g., Opera, Protel, Fidelio).

• Maintain an organized and clean reception area.

• Coordinate with housekeeping and other departments regarding room statuses.

Financial & Administrative Tasks

• Process payments (cash, credit card, or digital).

• Issue invoices, receipts, and maintain daily cash float.

• Record and update guest data and documentation.

• Assist with administrative duties such as reports, logs, and shift checklists.

Communication & Cooperation

• Relay information to appropriate departments.

• Work closely with housekeeping, maintenance, and management teams to ensure guest satisfaction.

• Participate in team meetings and training sessions.

Qualifications & Skills

• High school diploma or equivalent; hospitality certification is an advantage.

• Previous experience in customer service or front desk preferred.

• Strong communication and interpersonal skills.

• Proficient in computer systems and hotel reservation software.

• Ability to multitask and work in a fast-paced environment.

• Professional appearance and positive attitude.

• Fluency in English; additional languages are an asset.

Work Conditions

• Shift-based schedule (morning, evening, weekends, and holidays).

• Standing for extended periods may be required.

• Uniform or dress code must be followed.

Why Join Us

• Competitive salary and benefits.

• Opportunities for training and career development.

• Friendly and supportive work environment.

• It is a Full Time Receptionist job for candidates with 0 - 1 years of experience.

More about this Hotel Receptionist job

1. What is the eligibility criteria to apply for this Hotel Receptionist job?
   Ans: The candidate should be All Education levels and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Hotel Receptionist job?
   Ans: This Hotel Receptionist job will have 6 working days.
4. Are there any charges applicable while applying or joining this Hotel Receptionist job?
   Ans: No, there is no fee applicable for applying this Hotel Receptionist job and during the employment with the company, i.e., Jsp Trading And Training Services.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Hotel Receptionist role?
   Ans: There is an immediate opening of 2 Hotel Receptionist at Jsp Trading And Training Services
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Receptionist job.
8. What are the timings of this Hotel Receptionist job?
   Ans: This Hotel Receptionist job has 09:00 AM - 06:00 PM timing.