Hotel Receptionist

Job Title: Receptionist / Front Desk Officer

Department: Front Office

Reporting To: General Manager

Location: Hotel Kesari, Balaji Temple Rd., Near Balaji Temple, Salasar, Rajasthan 331506

Hotel Tagline: Elevated Comfort. Timeless Hospitality.

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📝 Job Summary:

As the first point of contact for our guests, the receptionist ensures smooth check-in/check-out, handles reservations, provides local and hotel information, and maintains guest satisfaction. The role demands warmth, accuracy, and promptness.

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🧭 Key Responsibilities:

1. Guest Services

Welcome guests warmly and assist with check-in/check-out

Handle all guest queries, concerns, and complaints professionally

Provide accurate information about rooms, rates, and services

Guide guests on temple timings, transport, and local attractions

2. Reservations & Communication

Manage walk-in, WhatsApp, call-based, and OTA bookings (Agoda, etc.)

Maintain real-time room status in eZee Absolute PMS

Update digital and manual registers (inquiry log, room chart, etc.)

Coordinate guest special requests with housekeeping/kitchen

3. Billing & Cash Handling

Generate invoices and bills accurately via Tally Prime and PMS

Handle all payment modes (UPI, cash, card)

Record daily cash collections in cash register and deposit log

4. Record Keeping & Reporting

Maintain guest register with valid ID proof as per hotel norms

Log calls, complaints, and feedback in respective registers

Submit daily reports to the General Manager (occupancy, revenue, etc.)

5. Coordination

Ensure smooth coordination with Housekeeping and Kitchen teams

Notify GM of any escalated guest issues or unusual incidents

Support night shift team with proper handovers and logs

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✅ Requirements:

Education & Skills:

Minimum 12th pass (Graduates preferred)

Proficiency in Hindi and basic English

Familiar with hotel software (eZee, Tally) or quick to learn

Good communication and basic computer skills

Personal Qualities:

Polite, honest, and well-groomed

Calm under pressure

Flexible with shift timings

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📅 Work Schedule:

12-hour shift (day/night on rotation)

2 off days per month (only after 28 working days)

Rotational leave during non-peak periods

• It is a Full Time Receptionist job for candidates with 0 - 6+ years Experience.

More about this Hotel Receptionist job

1. What is the eligibility criteria to apply for this Hotel Receptionist job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹14500 per month that depends on your interview. It's a Full Time job in Churu.
3. Are there any charges applicable while applying or joining this Hotel Receptionist job?
   Ans: No, there is no fee applicable for applying this Hotel Receptionist job and during the employment with the company, i.e., DAAMJI GROUPS.
4. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
5. How many openings are there for this Hotel Receptionist role?
   Ans: There is an immediate opening of 2 Hotel Receptionist at DAAMJI GROUPS
6. Who can apply for this job?
   Ans: Only Male candidates can apply for this Receptionist job.
7. What are the timings of this Hotel Receptionist job?
   Ans: This Hotel Receptionist job has 09:00 सुबह - 08:00 रात timing.