Greet and welcome guests warmly upon arrival
Manage table reservations and walk-in guests efficiently
Escort guests to their tables and present menus
Maintain an organized seating plan to optimize table turnover
Coordinate with service staff to ensure smooth guest flow
Handle guest inquiries, special requests, and waiting lists professionally
Maintain cleanliness and presentation of the reception/waiting area
Assist in managing peak hour rush and guest expectations
Ensure high standards of customer service at all times