Hotel Receptionist

Key duties and responsibilities

• Guest services:

  Greet and welcome guests, handle check-ins and check-outs, and provide information about the hotel and local attractions. 

• Reservations:

  Manage all incoming and outgoing reservations via phone, email, or in person, including booking rooms and handling cancellations. 

• Communication:

  Answer and direct phone calls, take messages for guests, and serve as a central point of contact for guest requests and concerns. 

• Administrative tasks:

  Maintain organized front desk areas, keep accurate guest records, and handle clerical duties such as data entry and filing. 

• Financial transactions:

  Process payments, handle cash, and prepare guest bills at check-out. 

• Problem-solving:

  Address guest complaints and resolve issues promptly and professionally to ensure a positive guest experience. 

• Coordination:

  Liaise with other departments, such as housekeeping and maintenance, to ensure rooms are ready and guest needs are met. 

• Upselling:

  Promote and sell additional hotel services, facilities, and amenities when appropriate. 

• It is a Full Time Receptionist job for candidates with 2 - 5 years of experience.

More about this Hotel Receptionist job

1. What is the eligibility criteria to apply for this Hotel Receptionist job?
   Ans: The candidate should be Graduate and above and above with 2 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Varanasi.
3. How many working days are there for this Hotel Receptionist job?
   Ans: This Hotel Receptionist job will have 6 working days.
4. Are there any charges applicable while applying or joining this Hotel Receptionist job?
   Ans: No, there is no fee applicable for applying this Hotel Receptionist job and during the employment with the company, i.e., Alpran Software Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Hotel Receptionist role?
   Ans: There is an immediate opening of 2 Hotel Receptionist at Alpran Software Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Receptionist job.
8. What are the timings of this Hotel Receptionist job?
   Ans: This Hotel Receptionist job has 09:00 AM - 06:00 PM timing.