Helpdesk Executive (Office)

10,000 - 18,000 /month

Mswipe Technologies Private Limited

Hebbal, Bangalore

6+ months Experience in Receptionist

10 Openings

Full Time

Skills Required

Computer Knowledge

Customer Handling

Handling Calls

Organizing & Scheduling

Job Highlights

All Education levels

Females Only

09:00 AM - 06:00 PM | 6 days working

Job Benefits: Insurance, PF

Job Description

Company: Mswipe Technologies pvt Ltd

Language: English (fluent), Hindi, and any local language

Department: Help Desk

Location: Bangalore

Qualification: 10th or Above

Work Mode: Work from Office

Job Summary:

We are looking for a Help Desk Executive to provide technical and operational support to customers and field engineers using our POS (swiping) machines. The candidate will handle customer queries, troubleshoot device issues, and coordinate with the technical team to ensure smooth machine operation and customer satisfaction.

Key Responsibilities:

Act as the first point of contact for customers and field staff for POS/swiping machine related issues.
Handle inbound calls, emails, or chats to log customer complaints or queries.
Troubleshoot basic technical issues such as connectivity, printing, transaction errors, and device setup.
Guide customers through configuration steps and software updates.
Coordinate with field service engineers for on-site support when required

Preferred Skills:

Experience in the banking/payment industry or POS device support.
Knowledge of terminal configuration and application installation. (Any BPO industry

candidate preferred)

Familiarity with remote troubleshooting tools.

Work Schedule: Working Days: 6 Days (Monday to Saturday)

Working Hours: 10:30 AM to 7:30 PM

Other Details

It is a Full Time Receptionist job for candidates with 6 months - 6+ years Experience.

More about this Helpdesk Executive (Office) job

What skills and experience do you need for this Helpdesk Executive (Office) job?
Ans : To apply for this Helpdesk Executive (Office) job, candidates should have skills like Computer Knowledge, Customer Handling, Handling Calls, Organizing & Scheduling along with 1-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Helpdesk Executive (Office) job ranges between ₹10,000-₹18,000 per month. This is a Full Time job.
What are the working days and timings for this job?
Ans : This Helpdesk Executive (Office) job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hebbal, Bangalore.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 1-7 years of experience can apply for this Helpdesk Executive (Office) job. Only female candidates can apply.
What are the key responsibilities of this Helpdesk Executive (Office) job?
Ans : As a Helpdesk Executive (Office), key responsibilities include skills like Computer Knowledge, Customer Handling, Handling Calls, Organizing & Scheduling. This role is part of Receptionist category.
Where is this job located?
Ans : This Helpdesk Executive (Office) job is located in Hebbal, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Customer Handling, Handling Calls, Organizing & Scheduling along with 1-7 years of experience is ideal for this Helpdesk Executive (Office) job.
Why should you apply for this Helpdesk Executive (Office) job?
Ans : This Helpdesk Executive (Office) job offers a salary between ₹10,000-₹18,000 per month. This is a Full Time opportunity and has 10 openings available.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

Insurance, PF

Skills Required

Computer Knowledge, Customer Handling, Handling Calls, Organizing & Scheduling, Technical Support, operational support, customer queries, Pinelabs, paytm, phonepe