We are looking for a Helpdesk Executive (Office) to join our team at Inwinteck to perform a variety of administrative tasks. As a part of this job, you will welcome guests and greet people who visit the organization/business premises. Besides this, you will also handle front-desk tasks like managing mail and forwarding phone calls. The position offers an in-hand salary of ₹15,000 - ₹20,000 and growth opportunities.
Responsibilities:
• Manage service desk operations from request intake to resolution
• Provide technical support via phone, email & chat
• Maintain accurate records & reports on IT requests & incidents.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. Other required skills include proficiency in Microsoft Office Suite, multitasking and time-management, with the ability to prioritize tasks. He/She must have a professional attitude and be an expert in written and verbal communication.