We are looking for a Helpdesk Executive (Office) to join our team at Inwinteck to handle customer calls, provide exceptional customer support and resolve queries related to B2B Sales. The role offers an attractive in-hand salary of ₹15000 - ₹20000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Rotational shift.
Other Details
It is a Full Time Receptionist job for candidates with 0 - 6 months of experience.
More about this Helpdesk Executive (Office) job
What is the eligibility criteria to apply for this Helpdesk Executive (Office) job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Helpdesk Executive (Office) job?
Ans: This Helpdesk Executive (Office) job will have 5 working days.
Are there any charges applicable while applying or joining this Helpdesk Executive (Office) job?
Ans: No, there is no fee applicable for applying this Helpdesk Executive (Office) job and during the employment with the company, i.e., Inwinteck.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Helpdesk Executive (Office) role?
Ans: There is an immediate opening of 10 Helpdesk Executive (Office) at Inwinteck
Who can apply for this job?
Ans: Only Male candidates can apply for this Receptionist job.
What are the timings of this Helpdesk Executive (Office) job?
Ans: This Helpdesk Executive (Office) job has 09:00 AM - 06:00 PM timing.