Helpdesk Executive (Office)

25,000 - 30,000 /month

Bestconcern Services Private Limited

HSR Layout, Bangalore

0 - 1 years Experience in Receptionist

10 Openings

Full Time

Skills Required

Computer Knowledge

Customer Handling

Handling Calls

Organizing & Scheduling

Job Highlights

Graduate and above

All genders

10:00 AM - 07:00 PM | 6 days working

Job Description

Job Title: Help Desk Executive

Location: HSR Layout, Bangalore

Company: Bounce Infinity

Job Summary:

We are looking for a proactive and customer-focused Help Desk Executive to join our team at HSR Layout, Bangalore. The candidate will be responsible for handling customer queries, resolving complaints, and providing support related to Bounce Infinity’s electric vehicles and services.

Key Responsibilities:

Handle inbound and outbound customer calls.

Resolve customer queries related to EV vehicles, subscriptions, payments, and service issues.

Coordinate with field and technical teams for issue resolution.

Maintain proper records of customer interactions in the system.

Provide accurate information about company products and services.

Ensure high customer satisfaction and timely resolution.

Follow up with customers for pending cases.

Eligibility Criteria:

Minimum Qualification: 12th Pass / Graduate

Experience: 0–2 years in Customer Support / Help Desk / Telecalling

Good communication skills (English + Hindi / Kannada preferred)

Basic computer knowledge (MS Office, CRM tools)

Customer-oriented attitude

Immediate joiners preferred

Other Details

It is a Full Time Receptionist job for candidates with 0 - 1 years of experience.

More about this Helpdesk Executive (Office) job

What skills and experience do you need for this Helpdesk Executive (Office) job?
Ans : To apply for this Helpdesk Executive (Office) job, candidates should have skills like Computer Knowledge, Customer Handling, Handling Calls, Organizing & Scheduling along with 0-1 years of experience.
What salary is offered for this Helpdesk Executive (Office) job?
Ans : The salary for this Helpdesk Executive (Office) job ranges between ₹25,000-₹30,000 per month.
What are the working days and timings for this job?
Ans : This Helpdesk Executive (Office) job has 6 days working days and timings from 10:00 AM - 07:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in HSR Layout, Bangalore.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Helpdesk Executive (Office) job is open for both male and female candidates.
What does the role of Helpdesk Executive (Office) involve?
Ans : As a Helpdesk Executive (Office), your work will involve skills like Computer Knowledge, Customer Handling, Handling Calls, Organizing & Scheduling. This role is part of Receptionist category.
Where is this job located?
Ans : This Helpdesk Executive (Office) job is located in HSR Layout, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Customer Handling, Handling Calls, Organizing & Scheduling along with 0-1 years of experience is ideal for this Helpdesk Executive (Office) job.
Why should you apply for this Helpdesk Executive (Office) job?
Ans : This Helpdesk Executive (Office) job offers a salary between ₹25,000-₹30,000 per month. This is a Full Time opportunity and has 10 openings available.