Helpdesk Executive (Office)

25,000 - 30,000 /month

Bestconcern Services Private Limited

HSR Layout, Bangalore

0 - 1 years Experience in Receptionist

Replies in 24hrs

10 Openings

Full Time

Skills Required

Computer Knowledge

Customer Handling

Handling Calls

Organizing & Scheduling

Job Highlights

Graduate and above

All genders

10:00 AM - 07:00 PM | 6 days working

Job Description

Job Title: Help Desk Executive

Location: HSR Layout, Bangalore

Company: Bounce Infinity

Job Summary:

We are looking for a proactive and customer-focused Help Desk Executive to join our team at HSR Layout, Bangalore. The candidate will be responsible for handling customer queries, resolving complaints, and providing support related to Bounce Infinity’s electric vehicles and services.

Key Responsibilities:

Handle inbound and outbound customer calls.

Resolve customer queries related to EV vehicles, subscriptions, payments, and service issues.

Coordinate with field and technical teams for issue resolution.

Maintain proper records of customer interactions in the system.

Provide accurate information about company products and services.

Ensure high customer satisfaction and timely resolution.

Follow up with customers for pending cases.

Eligibility Criteria:

Minimum Qualification: 12th Pass / Graduate

Experience: 0–2 years in Customer Support / Help Desk / Telecalling

Good communication skills (English + Hindi / Kannada preferred)

Basic computer knowledge (MS Office, CRM tools)

Customer-oriented attitude

Immediate joiners preferred

Other Details

It is a Full Time Receptionist job for candidates with 0 - 1 years of experience.

More about this Helpdesk Executive (Office) job

What is the eligibility criteria to apply for this Helpdesk Executive (Office) job?
Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Helpdesk Executive (Office) job?
Ans: This Helpdesk Executive (Office) job will have 6 working days.
Are there any charges applicable while applying or joining this Helpdesk Executive (Office) job?
Ans: No, there is no fee applicable for applying this Helpdesk Executive (Office) job and during the employment with the company, i.e., Bestconcern Services Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Helpdesk Executive (Office) role?
Ans: There is an immediate opening of 10 Helpdesk Executive (Office) at Bestconcern Services Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Receptionist job.
What are the timings of this Helpdesk Executive (Office) job?
Ans: This Helpdesk Executive (Office) job has 10:00 AM - 07:00 PM timing.