Helpdesk Executive (Office)

15,000 - 20,000 /month

4s Integrated Facility Management Services

Pallavaram, Chennai

0 - 6 months Experience in Receptionist

2 Openings

Full Time

Skills Required

Computer Knowledge

Customer Handling

Organizing & Scheduling

Job Highlights

All Education levels

All genders

09:00 AM - 06:00 PM | 6 days working

Job Benefits: PF

Aadhar Card

Job Description

Helpdesk Executive

Location: Pallavaram and Velchery
Salary: ₹15,000 – ₹20,000 per month

Job Summary

We are looking for a dedicated and enthusiastic Helpdesk Executive to join our team. The primary responsibility of the candidate will be to communicate with residents/clients and assist them in resolving their day-to-day issues in a professional and timely manner.

Freshers are welcome to apply. Candidates should have good communication skills, basic system knowledge, and a willingness to learn new things.

Key Responsibilities

Handle communication with residents/clients through calls, messages, and emails.
Receive complaints, requests, and service-related issues from residents.
Coordinate with the concerned departments to ensure issues are resolved quickly.
Maintain proper records of complaints and follow-ups.
Provide polite and professional customer support at all times.
Update residents regarding the status of their requests/issues.
Prepare basic reports and maintain data in the system.

Requirements

Basic computer/system knowledge is mandatory.
Good communication skills in English and Tamil (additional languages are an advantage).
Willingness to learn and adapt to new processes.
Positive attitude and problem-solving mindset.
Ability to handle clients professionally.
No prior experience required; freshers can apply.

Benefits

Friendly working environment.
Training and learning opportunities.
Career growth opportunities.

Other Details

It is a Full Time Receptionist job for candidates with 0 - 6 months of experience.

More about this Helpdesk Executive (Office) job

What skills and experience do you need for this Helpdesk Executive (Office) job?
Ans : To apply for this Helpdesk Executive (Office) job, candidates should have skills like Computer Knowledge, Customer Handling, Organizing & Scheduling along with 0-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹20,000 per month in this Helpdesk Executive (Office) position.
What is the work schedule for this Helpdesk Executive (Office) job?
Ans : This Helpdesk Executive (Office) job has 6 days working days and timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Pallavaram, Chennai.
How many vacancies are there for this Helpdesk Executive (Office) job?
Ans : There are 2 vacancies for this Helpdesk Executive (Office) role.
Is this job open for all genders?
Ans : Yes, this Helpdesk Executive (Office) job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Helpdesk Executive (Office), you will work on skills like Computer Knowledge, Customer Handling, Organizing & Scheduling.
What is the job location for this position?
Ans : The job location for this Helpdesk Executive (Office) position is Pallavaram, Chennai.
Who is the right fit for this Helpdesk Executive (Office) job?
Ans : A candidate having skills like Computer Knowledge, Customer Handling, Organizing & Scheduling with 0-1 years of experience is the right fit for this Helpdesk Executive (Office) job.
What makes this Helpdesk Executive (Office) job a good opportunity?
Ans : This Helpdesk Executive (Office) job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 2 openings.