A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
15,000 - 20,000 /month
Vsr Vriksha Nature Cure Resort
Shamirpet, Secunderabad
1 - 4 years Experience in Receptionist
Full Time
Manage day-to-day front office and reception operations.
Welcome and assist guests with a warm, professional, and courteous approach.
Handle guest check-in and check-out, room allocation, billing, and related documentation.
Respond to guest enquiries, requests, feedback, and complaints professionally and promptly.
Coordinate with Doctors, Therapists, Housekeeping, Kitchen, Administration, and other departments to ensure smooth guest services.
Maintain accurate guest records, registers, forms, and front office documentation.
Coordinate guest appointments, treatment schedules, consultations, and other centre activities as required.
Handle telephone calls, WhatsApp enquiries, emails, and other guest communications.
Provide guests with information regarding centre facilities, daily schedules, therapies, wellness programs, and rules.
Monitor guest arrivals, departures, extensions, room changes, and special requests.
Coordinate transportation and other guest requirements when necessary.
Maintain proper communication and handover between shifts.
Handle cash, billing, receipts, and basic financial transactions responsibly, as applicable.
Ensure confidentiality and proper handling of guest information.
Support the Front Office Manager/Management in maintaining service standards and operational discipline.
Train and guide junior front office team members when required.
Prepare and maintain daily reports and operational records.
Ensure the reception area remains professional, organized, and guest-friendly at all times.
