Front Office/Sales Executive

Job Summary:

The Front Office Executive is responsible for managing the front desk, welcoming visitors, handling calls, maintaining records, and ensuring smooth day-to-day front office operations while providing a professional and positive first impression of the organization.

Key Responsibilities:

• Greet and welcome visitors, clients, and guests politely

• Handle incoming & outgoing calls and transfer calls to concerned departments

• Manage appointment scheduling and visitor entry records

• Maintain front office registers and documents

• Handle basic enquiries and provide correct information

• Coordinate with internal departments for smooth communication

• Receive, sort, and distribute mails & couriers

• Maintain cleanliness and discipline at the reception area

• Assist in basic administrative and clerical tasks

• Handle customer complaints politely and escalate when required

Skills & Competencies:

• Good communication skills (verbal & written)

• Pleasant personality and professional appearance

• Customer handling and problem-solving skills

• Basic computer knowledge (MS Word, Excel, Email)

• Multitasking and time management skills

• Polite, patient, and well-organized

Educational Qualification:

• Minimum: 12th Pass / Graduate preferred

Experience:

• Fresher or 1–2 years of experience in front office / reception

• Experience in hospital/clinic/hotel front desk is an advantage

• It is a Full Time Receptionist job for candidates with 0 - 2 years of experience.