A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
10,000 - 11,000 /month
Hotel Krishna
Madhavanagar, Nizamabad
0 - 2 years Experience in Receptionist
Full Time
Job Title: Front Office Associate
Job Summary
We are looking for a professional, guest-focused Front Office Associate to join our team at Hotel Krishna, Nizamabad. As the first point of contact, you will manage all aspects of guest check-ins, check-outs, reservations, and inquiries. The ideal candidate must have excellent communication skills, a welcoming demeanor, and the ability to comfortably manage hotel operations across rotating schedules.
Salary & Job Type
Salary: ₹10,000 to ₹11,000 per month
Job Type: Full-time
Key Responsibilities
Greet, welcome, and accurately check in guests arriving at the hotel.
Handle guest check-outs, process payments securely, and issue room keys.
Manage incoming telephone calls, email correspondence, and walk-in room reservations.
Maintain the reception desk area to ensure it remains clean, organized, and presentable.
Coordinate room assignments and special requests with Housekeeping and maintenance teams.
Address and resolve guest queries, requests, or complaints efficiently to ensure high satisfaction.
Maintain accurate guest ledgers, billing, and front office records.
Shift Requirements (Critical)
Rotational Shifts: Must be willing to work flexible hours, including weekends and public holidays.
Night Shifts: This position strictly requires working scheduled night shifts as part of the rotation.
Qualifications & Skills
Education: 10+2 Or Graduate in any field (Hotel Management background is a plus).
Experience: Freshers with strong communication or candidates with 1–2 years of experience in front desk/hospitality roles are welcome.
Languages: Fluency in Telugu and Hindi is highly preferred; working knowledge of English.
Technical Skills: Basic computer literacy (MS Excel/Word). Familiarity with Hotel Management Software / Property Management Systems (PMS) like IDS is a major advantage.
Traits: Professional grooming, strong problem-solving skills, and a friendly, polite attitude.
