Front Office Receptionist

Vihaari 24 Business Hotel is a mid-range, 20-room property designed for modern business travelers. With our focus on efficient service, comfort, and professionalism, we aim to provide a seamless guest experience in the heart of the city.

Job Summary:

As a Front Office Executive, you will be the first point of contact for our guests, playing a key role in setting the tone for their stay. You’ll manage check-ins, check-outs, guest queries, and ensure that front desk operations run smoothly and professionally.

Key Responsibilities:

• Welcome guests with a warm, professional attitude and ensure a smooth check-in and check-out process

• Handle reservations via phone, email, and walk-ins using hotel management software

• Maintain accurate guest records and manage room allocations efficiently

• Handle billing, payment processing, and prepare daily reports

• Respond to guest queries, requests, and complaints promptly and courteously

• Coordinate with housekeeping and other departments for seamless guest service

• Manage front desk supplies and ensure the lobby area is clean and presentable

• Follow standard operating procedures and uphold hotel policies

• Maintain logs and shift handovers accurately

• Upsell services and promote in-house offerings like food packages or meeting rooms

Requirements:

• Bachelor’s degree or diploma in Hotel Management or relevant field (preferred)

• 1–3 years of experience in front office or guest relations in the hospitality industry

• Proficient in using PMS (Property Management Systems) like IDS, Opera, or similar

• Strong communication and interpersonal skills (Fluency in English mandatory; Kannada/Hindi a plus)

• Good grooming and professional appearance

• Ability to work flexible hours, including weekends and holidays

• A problem-solver with a guest-first attitude

Perks & Benefits:

• Competitive salary

• Incentives for outstanding service

• Staff meals during shifts

• Training & career growth opportunities

• A professional yet friendly work environment

• It is a Full Time Receptionist job for candidates with 1 - 5 years of experience.

More about this Front Office Receptionist job

1. What is the eligibility criteria to apply for this Front Office Receptionist job?
   Ans: The candidate should be Diploma and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Front Office Receptionist job?
   Ans: This Front Office Receptionist job will have 6 working days.
4. Are there any charges applicable while applying or joining this Front Office Receptionist job?
   Ans: No, there is no fee applicable for applying this Front Office Receptionist job and during the employment with the company, i.e., VIHAARI HOTELS PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Front Office Receptionist role?
   Ans: There is an immediate opening of 1 Front Office Receptionist at VIHAARI HOTELS PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Receptionist job.
8. What are the timings of this Front Office Receptionist job?
   Ans: This Front Office Receptionist job has 09:00 रात - 06:00 सुबह timing.