Front Office Receptionist

Key Responsibilities:

• Front Desk Management:

  • Greeting and Assisting Visitors: Welcoming guests, providing information, and directing them to the appropriate personnel.

  • Answering Phones: Handling incoming calls, transferring them to the correct extensions, and taking messages.

  • Managing Mail and Deliveries: Receiving, sorting, and distributing mail and packages.

  • Maintaining Reception Area: Keeping the front desk area clean and organized.

  • Controlling Access: Managing the flow of people in and out of the office, potentially using a logbook or security system.

• Administrative Support:

  • Scheduling: Managing calendars, scheduling appointments, and coordinating meetings.

  • Record Keeping: Maintaining files, both physical and digital, and ensuring proper documentation.

  • Office Supplies: Monitoring inventory and ordering supplies as needed.

  • Assisting with Events: Helping to organize and coordinate office events and staff gatherings.

  • Basic Data Entry and Reporting: Entering data into systems and potentially generating basic reports.

  • Communication: Drafting and sending emails, letters, and other communications on behalf of the office.

  • Coordinating with Other Departments: Communicating with other departments on various administrative matters. 

Skills Required:

• Communication Skills:

  Excellent verbal and written communication skills are essential for interacting with visitors, colleagues, and external parties. 

• Organizational Skills:

  Strong organizational skills are needed to manage the front desk, maintain records, and handle multiple tasks simultaneously. 

• Customer Service Skills:

  Providing a welcoming and helpful experience to visitors and callers is crucial. 

• Technical Skills:

  Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.) and other office equipment is often required. 

• Problem-Solving Skills:

  Being able to handle unexpected situations and resolve issues independently is valuable. 

• Time Management:

  Efficiently managing time and prioritizing tasks is important in a fast-paced environment. 

• It is a Full Time Receptionist job for candidates with 0 - 6 months of experience.