Front Office Receptionist

Job Description – Receptionist

Industry: Jewellery / Retail

Location: Hyderabad

Experience: Minimum 3+ Years

Position: Receptionist

We are looking for a professional, well-groomed and customer-oriented Receptionist to manage the front desk operations of our jewellery organisation. The ideal candidate should have excellent communication skills, a pleasant personality and the ability to create a positive first impression for customers, visitors and business associates.

Key Responsibilities

1. Greet and welcome customers, visitors and business associates professionally.

2. Handle incoming telephone calls, transfer calls to the appropriate departments and take messages when required.

3. Manage customer enquiries and direct them to the concerned team.

4. Maintain visitor records and manage appointments.

5. Coordinate with internal departments to ensure smooth front-office operations.

6. Handle incoming and outgoing correspondence, courier services and other administrative activities.

7. Maintain the reception area in a neat, organised and professional manner.

8. Assist with general administrative and coordination activities as required.

9. Ensure a high standard of customer service and hospitality, particularly when attending to premium jewellery customers.

Required Skills & Qualifications

- Minimum 3+ years of experience as a Receptionist / Front Office Executive.

- Candidates should be based in Hyderabad.

- Excellent verbal communication skills in English, Hindi and Telugu.

- Pleasant personality with a professional and presentable appearance.

- Strong interpersonal and customer-handling skills.

- Basic knowledge of MS Office, email and telephone handling.

- Good organisational and multitasking abilities.

- Ability to handle customers and visitors with patience, courtesy and professionalism.

- Prior experience in the jewellery, luxury retail or hospitality sector will be an added advantage.

Preferred Candidate Profile

A confident, courteous and responsible individual who can independently manage front-desk operations and represent the organisation professionally while delivering an excellent customer experience.

• It is a Full Time Receptionist job for candidates with 3 - 5 years of experience.