A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
15,000 - 18,000 /month
Saravanan
Alavur, Kanchipuram
2 - 6+ years Experience in Receptionist
Full Time
Welcome and greet guests warmly, maintaining professional hospitality standards.
Handle check-in and check-out procedures efficiently and accurately.
Manage guest reservations, room allocations, and registration formalities.
Handle guest queries, requests, complaints, and feedback professionally.
Coordinate with Housekeeping, F&B, Maintenance, and other departments for smooth guest services.
Maintain accurate guest records, registration cards, and front-office documentation.
Handle cash, credit card transactions, billing, and settlement procedures as per hotel policy.
Provide information about hotel facilities, services, local attractions, and transportation.
Manage telephone calls, guest messages, wake-up calls, and other communication.
Ensure proper shift handover and maintain updated logbooks.
Follow hotel SOPs, grooming standards, security procedures, and service standards.
Support upselling of rooms and hotel services wherever applicable.
Maintain a clean, organized, and professional front-office area.
