Front Office Receptionist

📝 Job Summary:

As a Front Office Executive, you will be the first point of contact for guests at the hotel. Your role is to ensure a warm welcome, smooth check-in/check-out, handle reservations, and assist with guest requests — all while maintaining a high level of professionalism and hospitality.

🎯 Key Responsibilities:

• Greet guests upon arrival with a warm and professional attitude

• Manage check-in and check-out procedures efficiently

• Handle room bookings, cancellations, and modifications using hotel software (e.g. IDS, Opera, PMS)

• Answer phone calls, emails, and respond to guest inquiries

• Coordinate with housekeeping, maintenance, and room service departments

• Manage guest complaints or escalate to the appropriate department

• Maintain records of guest stays, payments, and other data

• Handle cash and card transactions accurately

• Ensure lobby and front desk area is neat and presentable

• Provide local information, directions, and concierge services when needed

✅ Requirements:

• Bachelor’s degree in Hospitality, Hotel Management, or a related field (preferred)

• 1–3 years of experience in a front office or customer service role

• Excellent communication and interpersonal skills

• Proficiency in MS Office and hotel management software (PMS)

• Ability to work in shifts (including weekends and holidays)

• Professional appearance and attitude

⭐ Key Skills:

• Customer service

• Problem-solving

• Multitasking

• Team collaboration

• Time management

• Attention to detail

💼 Work Conditions:

• Front desk position; standing for long periods may be required

• Rotational shifts, including night shifts

• High interaction with guests and internal teams

HR Contact No:8248263981

• It is a Full Time Receptionist job for candidates with 0 - 4 years of experience.

More about this Front Office Receptionist job

1. What is the eligibility criteria to apply for this Front Office Receptionist job?
   Ans: The candidate should be All Education levels and above with 0 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹23000 per month that depends on your interview. It's a Full Time job in Erode.
3. How many working days are there for this Front Office Receptionist job?
   Ans: This Front Office Receptionist job will have 6 working days.
4. Are there any charges applicable while applying or joining this Front Office Receptionist job?
   Ans: No, there is no fee applicable for applying this Front Office Receptionist job and during the employment with the company, i.e., RADHA JEWELLERS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Front Office Receptionist role?
   Ans: There is an immediate opening of 1 Front Office Receptionist at RADHA JEWELLERS
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Receptionist job.
8. What are the timings of this Front Office Receptionist job?
   Ans: This Front Office Receptionist job has 09:00 सुबह - 09:00 रात timing.