Front Office Receptionist

Roles & Responsibilities 

• Maintain a clean, tidy, and well-organized reception area at all times. 

• Greet and welcome clients warmly to ensure a positive first impression. 

• Record visitors names and contact details, and share the information with the GRE or Showroom Sales Managers. 

• Manage all incoming calls (International/STD/Local) and route them to the appropriate department. 

• Arrange and transfer calls for HODs, Directors, and employees as per requirements. 

• In the absence of the GRE or when she is engaged, collect client details, update the CRM, and assign a sales representative for further follow-up. 

• Ensure courteous and prompt assistance to government or law enforcement officials visiting the premises and inform the concerned department without delay. 

• Arrange WeFast/Borzo bookings for samples or couriers based on sales team requirements. 

• Regularly update and maintain various Excel sheets and trackers, including new enquiries, courier records, WeFast, speed post, registered AD, PODs, visitor logs, and extension/mobile lists. 

• Receive inward couriers and ensure timely handover to the respective department through the office boy. 

Preferred candidate profile 

• Experience: 2 to 6 years in front office, reception management, or administrative support roles. 

• Strong communication and interpersonal skills with a professional and welcoming attitude. 

• Ability to manage multiple tasks efficiently, including handling calls, visitor management, and administrative coordination 

• It is a Full Time Receptionist job for candidates with 2 - 6+ years Experience.