Front Office Receptionist

Job Summary:
Advance GroHair Clinic is seeking a dynamic, detail-oriented, and customer focused Front Office Executive / Operations Coordinator to lead our front office team and manage critical operational functions. The ideal candidate will excel in multitasking, maintaining exceptional service standards, and driving clinic growth through efficient operations and revenue generation. This role requires strong leadership, organizational skills, and a proactive approach to managing both client relationships and operational excellence.

Key Responsibilities:
1. Customer Relationship Management:
 Fixing Appointment with clients and ensure the lead management.
 Build and maintain strong, positive relationships with both internal and external customers, ensuring exceptional service and client satisfaction.
 Provide courteous and prompt responses to client inquiries and requests, ensuring a seamless client experience.
 Monitor registration and admission standards, ensuring compliance with clinic policies and maintaining high-quality service at all touchpoints.

2. Multitasking & Revenue Generation:
 Multitask efficiently, handling multiple operational duties simultaneously, including customer interactions, scheduling, and reporting.
 Proactively contribute to clinic revenue generation by identifying opportunities for improving patient flow, service efficiency, and optimizing billing procedures.

 Maintain prompt Billing process, including invoices, payments, ensuring accuracy and compliance with clinic policies.

Requirements:
 Bachelor’s degree in Business Administration, Healthcare Management, or related field (preferred but not mandatory based on relevant experience).
 Excellent multitasking skills, with the ability to manage multiple responsibilities efficiently in a fast-paced environment.
 Demonstrated ability to drive revenue growth by optimizing front office operations and patient services.
 Strong communication and customer service skills, with the ability to respond professionally and tactfully to client inquiries.  Proficient in office management software and tools for scheduling, documentation, and reporting.
 Experience in financial monitoring, including billing, invoice tracking.
 Flexible with scheduling, including the ability to work on weekends and manage varying shifts when required.

• It is a Full Time Receptionist job for candidates with 6 months - 2 years of experience.

More about this Front Office Receptionist job

1. What is the eligibility criteria to apply for this Front Office Receptionist job?
   Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Front Office Receptionist job?
   Ans: This Front Office Receptionist job will have 6 working days.
4. Are there any charges applicable while applying or joining this Front Office Receptionist job?
   Ans: No, there is no fee applicable for applying this Front Office Receptionist job and during the employment with the company, i.e., ADVANCED GROHAIR GLOSKIN CLINIC.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Front Office Receptionist role?
   Ans: There is an immediate opening of 1 Front Office Receptionist at ADVANCED GROHAIR GLOSKIN CLINIC
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Receptionist job.
8. What are the timings of this Front Office Receptionist job?
   Ans: This Front Office Receptionist job has 10:00 AM - 07:00 PM timing.