Front Office Manager

12,000 - 20,000 /month

The Neard Nest

Sector II - Salt Lake, Kolkata

2 - 6+ years Experience in Receptionist

2 Openings

Full Time

Skills Required

Computer Knowledge

Customer Handling

Handling Calls

Organizing & Scheduling

Job Highlights

All Education levels

Males Only

09:00 AM - 05:00 PM | 6 days working

Job Description

We are looking for a friendly and responsible Front Desk Receptionist for The Nerd Nest, a backpackers hostel/PG in Salt Lake, Kolkata.

Responsibilities:

Handle guest check-in, check-out and room/bed bookings.
Attend calls, WhatsApp messages and online booking enquiries.
Convert enquiries into maximum possible bookings through proper follow-up.
Manage bookings and availability on online platforms.
Maintain guest details, payments and daily records in Excel/Google Sheets.
Coordinate with housekeeping and resolve basic guest concerns.
Encourage satisfied guests to leave positive ratings and reviews.

Requirements:

Good communication and convincing skills in Hindi and English.
Working knowledge of Excel, Google Sheets, WhatsApp and email.
Comfortable handling online booking platforms and customer enquiries.
Honest, punctual, responsible and guest-friendly.
Hotel, hostel, PG, reception or sales experience will be preferred.

Location: The Nerd Nest, Salt Lake Sector II, Kolkata

Other Details

It is a Full Time Receptionist job for candidates with 2 - 6+ years Experience.

More about this Front Office Manager job

What skills and experience do you need for this Front Office Manager job?
Ans : To apply for this Front Office Manager job, candidates should have skills like Computer Knowledge, Customer Handling, Handling Calls, Organizing & Scheduling along with 2-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Front Office Manager job ranges between ₹12,000-₹20,000 per month. This is a Full Time job.
What are the working days and timings for this job?
Ans : This Front Office Manager job has 6 days working days and timings from 09:00 AM - 05:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector II - Salt Lake, Kolkata.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 2-7 years of experience can apply for this Front Office Manager job. Only male candidates can apply.
What are the key responsibilities of this Front Office Manager job?
Ans : As a Front Office Manager, key responsibilities include skills like Computer Knowledge, Customer Handling, Handling Calls, Organizing & Scheduling. This role is part of Receptionist category.
Where is this job located?
Ans : This Front Office Manager job is located in Sector II - Salt Lake, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Customer Handling, Handling Calls, Organizing & Scheduling along with 2-7 years of experience is ideal for this Front Office Manager job.
Why should you apply for this Front Office Manager job?
Ans : This Front Office Manager job offers a salary between ₹12,000-₹20,000 per month. This is a Full Time opportunity and has 2 openings available.