A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
18,000 - 25,000 /month
Iq Infotech & Co
Dhanachuli, Nainital
6 - 24 months Experience in Receptionist
Full Time
We are looking for a Front Office Manager to join our team to perform a variety of administrative tasks. As a part of this job, you will welcome guests and greet people who visit the organization/business premises. Besides this, you will also handle front-desk tasks like managing mail and forwarding phone calls. The position offers an in-hand salary of ₹18,000 - ₹25,000 and growth opportunities.
Key Responsibilities:
- Manage guest enquiries, reservations, check-ins and check-outs.
- Coordinate housekeeping, kitchen staff and overall property operations.
- Maintain room cleanliness, readiness and high guest-service standards.
- Manage bookings, room inventory and OTA updates using hotel management software.
- Handle guest complaints, feedback and review management.
- Monitor daily revenue, food billing, expenses, cash collections and records.
- Manage inventory, local vendors and routine maintenance.
- Prepare daily operational and financial reports for the owner.
- Ensure smooth operations and excellent guest experiences.
The minimum qualification for this role is Graduate and 6 months - 2 years of experience. Other required skills include proficiency in Microsoft Office Suite, multitasking and time-management, with the ability to prioritize tasks. He/She must have a professional attitude and be an expert in written and verbal communication.
