Receptionist Front Office Manager

20,000 - 25,000 /month

Brikitt Proptech Private Limited

Sector 9 Jankipuram Extension, Lucknow

1 - 3 years Experience in Receptionist

1 Opening

Full Time

Job Highlights

Graduate and above

All genders

10:00 AM - 07:00 PM | 6 days working

Job Description

About BRIKitt

BRIKitt is a fast-growing PropTech company committed to delivering premium real estate and hospitality experiences. We are looking for a dedicated Reservation Executive who can manage guest reservations, coordinate bookings, and ensure a smooth customer journey.

Job Overview

The Reservation Executive will be responsible for handling guest bookings, responding to customer inquiries, coordinating with internal teams, and ensuring a seamless reservation process. The ideal candidate should have excellent communication skills, a customer-first approach, and a passion for hospitality.

Key Responsibilities

Handle reservation inquiries through calls, emails, WhatsApp, and other communication channels.
Manage new bookings, modifications, cancellations, and booking confirmations.
Maintain accurate reservation records and update booking details in the system.
Coordinate with housekeeping, operations, and guest relations teams to ensure property readiness.
Assist guests with booking-related queries and provide accurate information about properties and services.
Ensure timely follow-ups with customers before arrival and after booking confirmation.
Resolve guest concerns professionally and escalate issues when required.
Maintain high standards of customer service and guest satisfaction.
Prepare daily booking reports and occupancy updates.
Ensure all reservation processes are followed as per company guidelines.

Qualifications

Bachelor's degree in any discipline.
1–3 years of experience in reservations, hospitality, hotel operations, front office, customer support, or guest relations.
Excellent verbal and written communication skills.
Good knowledge of MS Office, especially Excel.
Strong organizational and multitasking skills.
Ability to work in a fast-paced environment.

Preferred Skills

Reservation and booking management
Customer service and guest handling
Communication and interpersonal skills
Problem-solving and conflict resolution
Time management
Attention to detail
Team coordination

Other Details

It is a Full Time Receptionist job for candidates with 1 - 3 years of experience.

More about this Receptionist Front Office Manager job

What are the eligibility criteria for this Receptionist Front Office Manager job?
Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience for this Receptionist Front Office Manager job offered by Brikitt Proptech Private Limited in Sector 9 Jankipuram Extension, Lucknow.
What salary is offered for this Receptionist Front Office Manager job?
Ans : The salary for this Receptionist Front Office Manager job ranges between ₹20,000-₹25,000 per month.
What is the work schedule for this Receptionist Front Office Manager job?
Ans : This Receptionist Front Office Manager job has 6 days working days and timings from 10:00 AM - 07:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 9 Jankipuram Extension, Lucknow.
How many vacancies are there for this Receptionist Front Office Manager job?
Ans : There is 1 vacancy for this Receptionist Front Office Manager role.
Is this job open for all genders?
Ans : Yes, this Receptionist Front Office Manager job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Receptionist Front Office Manager position is Sector 9 Jankipuram Extension, Lucknow.
What makes this Receptionist Front Office Manager job a good opportunity?
Ans : This Receptionist Front Office Manager job is a good opportunity as it offers a salary between ₹20,000-₹25,000 per month. This is a Full Time job and has 1 openings.