Front Office Manager

Job Title: Front Office Manager

Organization: Realtooth Dental Clinic
Location: Lucknow, Uttar Pradesh
Gender Preference: Female candidates preferred
Employment Type: Full-time

Job Summary

Realtooth Dental Clinic is looking for a well-presented, organized, and patient-friendly Front Office Manager to manage the clinic’s front desk operations. The ideal candidate will be responsible for ensuring smooth day-to-day administrative functioning, excellent patient experience, and effective coordination between doctors, staff, and patients.

Key Responsibilities

• Manage front office operations and ensure a welcoming environment for patients

• Handle patient appointments, scheduling, confirmations, and follow-ups

• Greet patients politely and assist them with registration and inquiries

• Maintain patient records (physical and digital) accurately and confidentially

• Handle billing, invoicing, and payment collection

• Coordinate with dentists and clinical staff regarding schedules and patient flow

• Manage phone calls, WhatsApp inquiries, emails, and walk-in patients

• Ensure cleanliness, discipline, and proper functioning of the reception area

• Handle patient feedback, complaints, and ensure quick resolution

• Maintain inventory of front office supplies and coordinate with vendors if required

• Prepare daily reports related to appointments, collections, and patient visits

Required Skills & Qualifications

• raduate (preferred)

• Minimum 1–3 years of experience in front office management (healthcare/dental clinic preferred)

• Excellent communication skills in Hindi & English

• Good computer knowledge (MS Office, basic billing software)

• Strong organizational and multitasking abilities

• Polite, professional, and patient-centric attitude

• Well-groomed and presentable personality

Preferred Experience

• Experience in dental or medical clinic front desk operations

• Knowledge of appointment management software

• Familiarity with billing and insurance processes (if applicable)

• Experience in Hotel Industry.

APPLY DIRECT ON

Send your resume or directly call on WhatsApp - 8726006310

• It is a Full Time Receptionist job for candidates with 0 - 5 years of experience.