Key Responsibilities:
Greeting and Welcoming:
Serving as the first point of contact, they greet visitors in a friendly and professional manner.
Managing Phone Calls:
Answering, screening, and directing incoming calls to the appropriate individuals or departments.
Scheduling and Appointments:
Coordinating appointments, meetings, and managing the office calendar.
Administrative Support:
Assisting with tasks like filing, data entry, and managing office supplies.
Customer Service:
Providing excellent customer service to visitors and clients, addressing inquiries, and resolving complaints.
Maintaining the Front Desk:
Ensuring the reception area is tidy, well-stocked, and professionally maintained.
Handling Mail and Deliveries:
Receiving, sorting, and distributing mail and packages.
Basic Computer Skills:
Proficiency in Microsoft Office Suite, data entry, and maintaining records.