Front Desk Receptionist

Job Description – Front Desk Executive (Female Candidate)

Location: Redfox Hotel, Jaipur
Department: Front Office
Reports To: Front Office Manager

Role Overview:

The Front Desk Executive is the face of Redfox Hotel, responsible for welcoming guests with warmth, ensuring smooth check-in/check-out processes, and handling all front-office operations efficiently. She plays a crucial role in creating a positive guest experience while maintaining the hotel’s service standards.

Key Responsibilities:

• Greet guests warmly and ensure a smooth check-in and check-out process.

• Manage guest registrations, room allocations, and issue key cards.

• Handle guest inquiries, requests, and complaints professionally and courteously.

• Coordinate with housekeeping and other departments to ensure guest satisfaction.

• Maintain accurate records of reservations, cancellations, and no-shows.

• Handle telephone calls, emails, and messages promptly and professionally.

• Process billing, payments, and maintain cash/credit card transaction accuracy.

• Provide information about hotel facilities, services, and local attractions.

• Ensure the front desk area is tidy, presentable, and stocked with required material.

• Uphold hotel policies, security, and safety procedures.

Qualifications & Skills:

• Graduate/Hotel Management Diploma preferred.

• Minimum 1–2 years of experience in Front Office/Customer Service (hospitality preferred).

• Strong communication skills in English and Hindi.

• Pleasant personality, well-groomed, and professional demeanor.

• Knowledge of MS Office and hotel management software (IDS/Opera preferred).

• Ability to handle pressure and multitask in a fast-paced environment.

Working Conditions:

• Rotational shifts, including weekends and holidays.

• Standing for extended periods during guest interaction.

Compensation & Benefits:

• Competitive salary as per industry standards.

• Incentives based on performance and guest feedback.

• Employee meals, uniforms, and accommodation (if applicable).

• Training & career growth opportunities within the hotel group.

• It is a Full Time Receptionist job for candidates with 2 - 4 years of experience.

More about this Front Desk Receptionist job

1. What is the eligibility criteria to apply for this Front Desk Receptionist job?
   Ans: The candidate should be Graduate and above and above with 2 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Jaipur.
3. How many working days are there for this Front Desk Receptionist job?
   Ans: This Front Desk Receptionist job will have 6 working days.
4. Are there any charges applicable while applying or joining this Front Desk Receptionist job?
   Ans: No, there is no fee applicable for applying this Front Desk Receptionist job and during the employment with the company, i.e., Vigilo Multi-services & Manpower Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Front Desk Receptionist role?
   Ans: There is an immediate opening of 1 Front Desk Receptionist at Vigilo Multi-services & Manpower Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Receptionist job.
8. What are the timings of this Front Desk Receptionist job?
   Ans: This Front Desk Receptionist job has 09:00 AM - 06:00 PM timing.