Front Desk Receptionist

looking for a well-presented, friendly, and responsible Female Front Desk & Reception Executive to manage the reception area and provide effective support to students, parents, visitors, and internal departments.

The ideal candidate should have good communication skills, a professional attitude, and the ability to handle multiple front-office and administrative responsibilities efficiently.

Key Responsibilities

1. Reception & Visitor Management

Greet and assist students, parents, guests, and visitors in a professional and courteous manner.

Maintain visitor records and appointment logs.

Manage the reception area and ensure a welcoming and organised front-desk environment.

Direct visitors to the appropriate department or concerned staff member.

2. Call & Communication Handling

Answer incoming calls and redirect them to the concerned department or staff member.

Handle basic enquiries related to courses, admissions, events, and institute-related information.

Respond to basic email and WhatsApp enquiries whenever required.

Take messages and ensure timely communication with the concerned team.

3. Student Support

Assist students with basic queries regarding class schedules, faculty, departments, and administrative procedures.

Guide students to the appropriate department or concerned faculty member.

Support the admission team in coordinating admission-related enquiries.

Provide basic administrative assistance to students when required.

4. Administrative Coordination

Maintain front-desk registers, records, and relevant documentation.

Coordinate with the Admissions, Academic, and Operations teams for day-to-day requirements.

Assist in maintaining smooth communication between students and internal departments.

Support general administrative activities as assigned by the management.

5. Office Management Support

Manage incoming and outgoing courier, documents, and packages.

Maintain attendance, visitor, enquiry, and other required logs.

Assist with basic office coordination and documentation.

Provide support during institute events, seminars, workshops, and other activities whenever required.

Candidate Requirements

Female candidates only.

Candidates should preferably be residing within 10 km of Sector V, Kolkata.

Good verbal and written communication skills.

Pleasant personality with a professional and presentable appearance.

Basic computer knowledge, including MS Office, email, and WhatsApp.

Ability to handle students, parents, visitors, and multiple responsibilities professionally.

Prior experience in reception, front office, education, administration, or customer service will be an advantage.

• It is a Full Time Receptionist job for candidates with 6 months - 3 years of experience.