Communications Management: Answer, screen, and route incoming phone calls, take messages, and respond to general email or web inquiries.
Scheduling & Calendars: Coordinate appointments, book meetings, update shared calendars, and send reminders.
Administrative & Clerical Support: Maintain filing systems, sort and distribute mail/deliveries, photocopy documents, and track office inventory or supplies.
Security & Access Control: Monitor lobby activity, issue visitor passes, maintain sign-in logs, and enforce building safety rules.
Billing & Transactions (Industry-Specific): Process guest check-ins/check-outs, handle room reservations in hospitality, or issue invoices and collect payments in corporate or medical offices.